Conversational AI

A photograph of Deborah Harrison.

Episode 134: Getting Conversational AI Right at Microsoft

When AI needs a personality, you need a team of creatives to…

Flatbed trailers each with a loaded shipping container.

Designing Conversational Experiences at Shipwell

Shipwell is on a mission to transform the shipping industry through technology—turning…

Chatbot Feedback Loops. A photograph of a hand holding a smartphone displaying a microphone symbol. Overlaid on the image is a conversation of a bot with an unknown person. The bot begins the conversation by asking How can I help you?

Amplifying User Intelligence with Chatbot Feedback Loops

This post was originally published on So you’ve just set up…

A photograph of Suzanne Gildert.

Episode 91: The Future is Robots and AI-Powered Software with Suzanne Gildert

Are we headed for a real-life version of Westworld? In this episode,…

A photograph of David Vazquez.

Episode 89: The Future of Text to Speech with David Vazquez

Earlier this year, Google Duplex garnered lots of attention when it shared…

In the foreground three people sit together on a couch with a laptop open in front of them. Two people hold notepads. In the background two people sit together on the floor with an open laptop in front of them.

What you need to know about building a conversational AI team

Editor’s note: This page is a summary of our playbook – Building…

The best insights on emerging technology straight to your inbox. Subscribe to the Georgian newsletter today.