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Conversational AI

Hands hold a smartphone. The smartphone displays messages related to a question about finding a gift for a baby and an answer of shoes.

The 9 Principles of Conversational AI

Explore this white paper: Explore this white paper: How to Achieve Personalized…

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Can Your Chatbot Pass These 7 Tests?

Messaging and voice-based conversational interfaces can provide enormous value to businesses by…

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A Preview of the Principles of Conversational Business

Hundreds of millions of people use Facebook Messenger, Kik, WhatsApp and other…

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The Big Picture: What You Need to Know About Conversational AI

Editor’s note: The following is an excerpt from the Georgian white paper,…

Conversational Business. A smartphone displays social media icons.

An Overview of Conversational AI

Over the past few years we’ve seen the rapid adoption of messaging platforms such as WhatsApp and WeChat. Consumers are increasingly using these platforms in place of email, voice calls and face-to-face communication to talk with friends and family.

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