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Applied AI

A photograph of Adam Drake.

Episode 102: Even with AI, Great is the Enemy of Good Enough with Adam Drake

We’re all tempted by the newest, shiniest technology when looking for a…

A photograph of Alex Rosenblat.

Episode 100: Algorithms as Managers at Uber with Alex Rosenblat

Tech giants like Airbnb and Uber tore up the rule-books for their…

A woman sits at a desk in front of a laptop and holds eyeglasses in her hand.

How Clean, Informative, Explainable Interfaces Increase Trust with AI Products

As a SaaS company, you might think that you most frequently communicate…

A photograph of Carole Piovesan.

Episode 99: Should You Be Worried About Your AI Liability?

The use of AI raises new questions about the use of personal…

A photograph of Derek Wang.

Episode 98: Customer Analytics in the Age of Machine Learning

Imagine being able to capture every source of end-user interaction – from…

A person walks along an enclosed bridge.

An Overview of Trust

When data is the lifeblood of your business, it’s critical that customers,…

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